Patchnet’s portfolio of management services insures that all your technology systems in the cloud or on premises are monitored, managed and supported 24 x 7.
Our Cloud engineers monitor your environment 24 x 7 ensure that your services and applications are performing as needed.
Network Monitoring and Performance
Our approach is to deployment management solutions which give us a holistic view of your network, we work with best in class carrier and network tools to ensure that your connectivity is green.
SECURITY AND COMPLIANCE
We are not just providing you a software platform, we are providing you a complete solution that will improve your IT environment uptime, and simplify the day to day management.
Rest easy knowing that our NOC is providing 24×7 monitoring of any critical alerts. Day or Night we will alert you when a critical issues arises.
User our whitelist patching and automated patching services to keep the devices on your network running up to date.
Turnkey Device Monitoring and Management.
Are you a CIO or IT Admin who needs a simple remote management solution?
Don’t want to spend hours or weeks configuring a RMM platform from scratch.
Turnkey Monitoring and Management
• Real-time status on your Servers, PC, Mac and Network
• Hardware and software audit.
• Logme In Pro License included.
• Antivirus and Anti-malware included.
• Scheduled Reporting
We’ve Got Your Back
• Patchnet Whitelisting Service
• 24 x7 Monitoring by our NOC
• Critical Alerting
• Problem resolution and recommendations
Find out more on Patchnet Device Monitoring and Management.
END USER SUPPORT
Our service desk will deliver critical help desk capabilities including level 1 and level 2 support to your end users.
Located in the U.S. and staffed by knowledgeable and well-trained IT customer-care specialists, our IT Service Desk is ready and available to quickly address your needs. Whether it’s a device, a software issue, or a problem with your network, our team will stick with you until a solution is found. From the moment your call is answered, you’ll know you’ve got the right person on the line and that you’re our top priority.
Our Service Desk Supports:
• Microsoft and Apple Desktop OS
• Thin Clients, VDIs
• Email Applications
• Browser Support
• Microsoft Office
• Hardware and Network Troubleshooting
• Antivirus and Spyware support
• Extensive support of Leading Third Party Applications.